Silence offers training to people with hearing, visual and physical impairments and operates an institute that provides vocational training in arts and crafts. In India, where unemployment is high, people who are disabled, particularly women, rarely find work. Of the 130 people making their living at Silence, 60% are deaf, while 40% have other physical disabilities. Artisans are trained in a variety of handcrafted arts from incense and candles to greeting cards and jewellery. All employees receive a regular salary, medical and emergency fund benefits, retirement funds, personal accident insurance, profit sharing, and qualifications for free bus transit and reduced government taxation. In 2002, Silence received the Helen Keller Award for employment of physically challenged persons and, in 2004, they received the President's Award for Institution Category and the state award for Service to the Handicapped.