$9.99 Flat rate shipping with Canada Post | Free Shipping over $100
*Due to the great success of our Summer Sale we are experiencing higher than normal shipping volumes, delays in shipping may occur.
Ten Thousand Villages Canada Gift Cards are available in any denomination from $1-$250 when purchased in-store and in the following denominations when purchased online: $10, $25, $50, $75, $100, $150, $200, $250.
You can check your Gift Card balance at any Ten Thousand Villages store or by calling 1-877-289-3247.
Gift cards ordered alone, and not in combination with other products, will be shipped via Canada Post by the shipping method you choose during checkout. There are two flat rate shipping methods available when Gift Cards are purchased alone: regular letter mail or registered mail. The letter mail flat rate is $3.00 per 1-3 Gift Cards and the registered mail flat rate is $12.00 for any number of Gift Cards. Tracking is not available with the letter mail shipping option. Gift Cards ordered alone and shipped regular letter mail cannot be tracked online.
Gift Cards purchased at the same time as other products will be shipped with the rest of your order using the shipping method you choose during checkout. Gift Cards do not affect the cost of shipping when they are purchased in combination with other products.
Yes. You may redeem your Gift Card online or in any Ten Thousand Villages store in Canada. Gift Cards purchased in stores may also be used to make purchases online.
No. However, credit card information will need to be entered when your purchase is more than the value of your Gift Card.
No. If your purchase amount is less than the value of the Gift Card, you can apply the balance toward your next purchase. If your purchase amount is greater than the Gift Card balance, the additional payment will be charged to your credit card. In stores you may use Gift Cards in combination with credit cards or cash.
No, Ten Thousand Villages Canada Gift Cards do not have an expiration date. Any unused balance will remain on your Gift Card until you decide to redeem it.
No. Ten Thousand Villages Canada does not charge service or dormancy fees for any unused Gift Cards.
Unfortunately we are unable to replace lost, stolen or destroyed Gift Cards. Treat Gift Cards like cash.
No. Gift Cards must be used to purchase merchandise and cannot be used to purchase new Gift Cards. You will not be able to use your Gift Card to pay for any online order that contains a Gift Card.
Yes. If the return falls within the Ten Thousand Villages Canada return policy, items that were purchased using a Gift Card can be returned for a refund. The credit for the return will be issued to a new Gift Card. Cash refunds will not be issued.
Gift cards are non-refundable and have no cash value.
Yes. When you create your registry, make sure to check the box beside ‘I would like to include Ten Thousand Villages Gift Cards in my registry’.
Yes. You can use a Ten Thousand Villages Canada paper gift certificate at any Ten Thousand Villages store in Canada. However, paper gift certificates cannot be used to make online purchases. We apologize for any inconvenience this may cause you.
Unfortunately, our online payment system can only accept one Gift Card payment per order. If you have more than one Gift Card that you would like to use on your order, please contact us at firstname.lastname@example.org for assistance.